FAQ-Non App
- When do I get my results for whole genome sequencing? Whole Genome Sequencing Turnaround Time
- Who is Sequencing.com?
- Can I upload DNA data or genome sequencing data that I already have?
- What’s the difference between your Ultimate DNA Test and your Ultimate Genome Sequencing service?
- Where do you ship your DNA collection kits?
- How does the 'choose my own DNA discovery' work?
- What types of data are provided with your DNA testing and genome sequencing?
- Can I access and download my raw DNA data?
- Can I delete my data? How to delete my data?
- Do you sell or share my data with anyone?
- Can I upload and use my raw DNA data at third-party sites such as online genealogy and family tree services?
- What's the turnaround time for DNA testing? Ultimate DNA Test
- What happens if there's an issue with my kit or my sequencing?
- What sequencing platform and bioinformatics pipeline do you use?
- What certifications does the laboratory have?
- What is Sequencing's Privacy First Policy?
- Does 23andMe, Ancestry.com & MyHeritage test my entire genome?
- What does it mean when Genome Explorer says a variant is Pathogenic?
- Why is my Cannabis DNA Health Report stuck in Processing?
- Is there a genetic test for chimerism?
- One Genome Technology Creates Your Digital Genome
- Sign-In/Password Issues
- Kit Activation Issues
- Where are my files?
- Genetic Counseling
- Promo Codes
- Upgrade Genome Plan
- Lab Certifications
- How to run a Report