You can download any files that you upload or import. You can also download files that are produced by apps.
To download your DNA Data Files:
- Sign into your Sequencing.com account
- On any page select "My DNA Data" at the top
- Select the "Genome" in which the files are associated
- Now click "Files" in left column and you can expand the "Genome" to view all files associated with that Genome.
- Click on "↓" to the right of the file to download
- For files over 1gb please send a request to our support team from the email address associated with your Sequencing.com Account
To download your Report Files:
- Sign into your Sequencing.com account
- On any page select "My DNA Data" at the top
- Select the "Genome" in which the files are associated
- Now click "Report/App Results" in left column
- Click on "↓" to the right of the file to download
- For files over 1gb please send a request to our support team from the email address associated with your Sequencing.com Account